Data Protection

Ace 355 Privacy Policy — Your Data Is Safe With Us

Learn exactly how your personal information is collected, stored, and kept secure at ace 355. We believe transparency is the foundation of a trusted relationship.

Last Updated: 1 January 2026
Encryption
256-bit SSL
Third-Party Sales
Never
Data Audit
Annual
Your Controls
Complete
About This Privacy Policy
By using the ace 355 platform (https://ace355.biz), you consent to the collection and use of your information as described in this Privacy Policy. We are fully committed to protecting your privacy and safeguarding your data. This policy is written in plain language so you can easily understand your rights.
01
What Information We Collect

Ace 355 collects only the information genuinely needed to deliver our services and keep your account secure — nothing more.

Identity Information
Full name, date of birth, National ID number or passport number, and photo (for KYC verification).
Contact Information
Email address, mobile number, and home address (may be required for withdrawal verification).
Financial Information
Payment method details (Mobile Pay, Nagad, bank account), transaction history, and deposit & withdrawal dates and amounts.
Gaming Activity Data
Gaming history, bet amounts, win/loss records, game types played, and session duration.
Technical Information
IP address, browser type and version, device model, operating system, login time and date, and session data.
Communication History
Chat or email history with the support team, records of complaints and resolutions, and feedback & reviews.
02
How We Collect Information

Ace 355 collects information in several ways, but we maintain full transparency in all cases. Data is never collected covertly or through deceptive means.

  • Directly from you: Information you provide when completing the registration form, submitting KYC documents, entering payment details, or contacting support.
  • Automatically: When you use the ace 355 website or app, certain information is collected automatically through cookies, log files, and tracking technologies.
  • Via third-party verification providers: KYC-related information may be obtained from identity verification service providers.
  • Via payment processors: When transactions are completed via Mobile Pay, Nagad, or a bank, the necessary financial information is received.
  • From public sources: Public records may be used where necessary to detect fraud or fraudulent activity.
03
How Your Information Is Used

Ace 355 uses your information only for lawful, defined purposes. It is never used for anything unrelated without your permission.

Purpose of Use Data Type Legal Basis
Account Creation & Management Identity & Contact Fulfilling Contractual Obligations
Payment Processing Financial Information Fulfilling Contractual Obligations
Identity & Age Verification (KYC) Identity, Documents Legal Obligations
Fraud & Abuse Prevention Technical, Financial Legitimate Interest
Customer Support Communication, Gaming Fulfilling Contractual Obligations
Sending Personalised Offers Gaming History Consent
Responsible Gaming Monitoring Gaming & Financial Legitimate Interest
Law Enforcement Requests All Types of Information Legal Obligations

Ace 355 does not sell your data to advertising networks or share it with third parties for marketing purposes. Your consent is obtained before sending personalised offers, and you may withdraw that consent at any time.

04
Who We May Share Your Data With

Ace 355 does not generally share your information with anyone. However, limited disclosure may occur in the specific circumstances outlined below. In every case, only the minimum necessary information is shared.

  • Service Provider Partners: Payment processors, KYC verification services, and IT infrastructure providers — all bound by strict confidentiality agreements and permitted to access your data only for specific purposes.
  • Regulatory & Licensing Authorities: ace 355's licensing authority may access certain data as part of routine regulatory audits.
  • Law Enforcement: ace 355 may be required to disclose information under a court order or legal obligation. In such cases, we will make every effort to notify you in advance.
  • Anti-Money Laundering Investigations: If suspicious financial activity is detected, reporting it to the relevant financial intelligence authority is a legal obligation.
  • Business Transfer: If ownership of ace 355 changes, the new owner will be bound by this same privacy policy, and you will be notified in advance.
Important Note
ace 355 never sells, rents, or shares your data with advertising companies. That is our firm and unwavering commitment.
05
Data Storage & Security Measures

Ace 355 upholds the highest industry standards for data protection. Our servers are hosted in internationally certified data centers and monitored around the clock.

  • All data transfers are protected with 256-bit SSL/TLS encryption.
  • Stored data is protected with AES-256 encryption.
  • Passwords are never stored directly — only encrypted hashes are kept.
  • Regular security audits and penetration testing are conducted.
  • Server access is restricted to authorized personnel only, with two-factor authentication mandatory.
  • Data backups are taken regularly and stored in a separate, secure location.

Even after your ace 355 account is closed, data may be retained for up to 5 years due to legal obligations. After that period, it is securely deleted.

06
Cookies & Tracking Technologies

Ace 355 uses cookies and similar technologies on its website and app to enhance your experience and ensure the platform operates correctly.

  • Essential Cookies: Used to maintain login sessions, verify security, and remember language preferences. Disabling these will prevent ace 355 from functioning properly.
  • Functional Cookies: Used to remember your preferred games, display settings, and betting preferences.
  • Analytical Cookies: To understand which pages are most visited and where issues occur. This data is entirely anonymous.
  • Cookie Controls: You can disable non-essential cookies from your browser settings, though some features may be affected as a result.
07
Your Rights

You have full control over your information on ace 355. You may exercise the rights listed below at any time. Requests are typically processed within 30 days.

Right to Access Your Data
You can find out and view exactly what information ace 355 holds about you.
Right to Correct Information
You can contact our support team to correct any inaccurate or incomplete information.
Right to Delete Information
You may request account closure and deletion of your data, unless a legal obligation requires us to retain it.
Right to Restrict Processing
You can ask us to stop using your information for specific purposes.
Right to Data Portability
You can request a download of your data in a standard format (CSV or JSON).
Right to Withdraw Consent
You can withdraw your consent to marketing emails or personalised offers at any time.

To exercise any of these rights, email us at support@ace355.biz or reach out via live chat.

08
Child Protection Policy

Ace 355 is strictly an adults-only platform. We do not knowingly collect any information from anyone under the age of 18.

If it is ever found that a minor has created an account on ace 355, that account will be immediately closed and all collected data will be securely deleted. Parents or guardians who become aware of their child's account should contact us immediately at support@ace355.biz.

09
International Data Transfers

Ace 355 servers and data centers operate internationally, so your data may in some cases be processed or stored on servers outside Bangladesh.

For any such transfers, ace 355 ensures that the destination country or organization maintains adequate data protection standards. All international partners are contractually bound to comply with international data protection requirements.

10
Privacy Policy Updates

Ace 355 may update this privacy policy as needed. For significant changes, registered members will be notified by email or via an in-platform notification at least 14 days in advance.

The "Last Updated" date at the top of the page always reflects the most recent changes. Continued use of ace 355 following any update will be considered acceptance of the revised policy.

11
Contact Us

For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please reach out to the ace 355 data protection team.

  • Email: support@ace355.biz
  • Live Chat: Click the chat icon on the right side of the platform
  • Response time: typically within 24 hours on business days
  • Complex requests will be resolved within a maximum of 30 days
Why ace 355 Is Trusted

Our Commitment to Protecting Your Privacy

Military-Grade Encryption
ace 355 uses 256-bit SSL encryption — the same technology used by banks and government agencies. Every transaction and login is fully secured.
Your Data Is Never Sold
ace 355 never sells your personal information to advertisers or third parties. Your data is used solely to provide you with our services.
You're in Full Control
View, update, or request deletion of your information at any time. Your data on ace 355 belongs to you.
Regular Independent Audits
ace 355's data protection practices are audited annually by third-party security experts. Any vulnerabilities identified are addressed promptly based on the findings.
Instant Alerts
If any suspicious activity is detected on your account, ace 355 will immediately alert you via SMS and email, and temporarily secure your account if necessary.
Clear Communication in Bengali
All privacy policies and data protection matters at ace 355 are explained in plain, clear language — no terms buried in complex legal jargon.
Summary

Ace 355 Privacy Policy — Key Highlights at a Glance

No Data Sales
Your information is never sold or rented to any third party.
Advanced Encryption
All data and transactions are secured with 256-bit SSL.
Full Control in Your Hands
You always have the right to view, correct, or delete your information.
Transparent Practices
You are always clearly informed about how and why your data is being used.
18+ Protection
Collecting data from minors is strictly prohibited, and immediate action is taken upon detection.
Annual Audit
Regular security audits conducted by independent third parties.

Your Data Is Safe — Join ace 355 Today

Your privacy is our top priority at ace 355. Register securely and experience Bangladesh's trusted online gaming platform.

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